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Questions and answers
Six topics, 120 answers. Search across all of them, or pick a topic.
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All topics
120
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Getting started
20
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Connecting & servers
20
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Privacy & security
20
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My VPNs
20
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App features
20
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Platforms & downloads
20
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Getting started
20 answers
What is VPNHero?
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Is VPNHero free?
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Do I need an account?
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How do I connect?
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What happens when I choose a location?
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How do I disconnect?
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Can I switch locations while connected?
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Why does the app ask me to confirm I’m 18 or older?
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How often is VPNHero updated?
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Which locations are available?
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What do the numbers next to a location mean?
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What are favorites?
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How do I find a location quickly?
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What does the VPN permission prompt mean?
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Where do I see my IP address?
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Can I check that it worked?
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Which languages does the app support?
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Where can I see the app version?
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How do I contact you?
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Who makes VPNHero?
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Still have a question?
Include your app version, device and the country you tried.
info@vpnhero.com