Skip to content
Features
Download
FAQ
Changelog
Contact
Get the app
Menu
FAQ
Questions and answers
Six topics, 120 answers. Search across all of them, or pick a topic.
⌕
▦
All topics
120
↗
Getting started
20
⇄
Connecting & servers
20
◈
Privacy & security
20
⚿
My VPNs
20
✦
App features
20
↓
Platforms & downloads
20
⚿
My VPNs
20 answers
What is “My VPNs”?
+
How do I switch between VPNHero locations and my VPNs?
+
How do I import a VPN file?
+
Which files are supported?
+
Why was my file rejected?
+
What does “refers to separate files” mean?
+
Why did VPNHero remove some lines from my file?
+
How many VPN files can I keep?
+
Where are my VPN files stored?
+
Does VPNHero change my VPN file?
+
My file needs a user name and password. What happens?
+
Can VPNHero remember my password?
+
How do I rename or delete a VPN file?
+
Can I see the details of a VPN file?
+
Are my own VPNs counted in the statistics?
+
Who runs the servers in my VPN files?
+
Can I share a VPN file to VPNHero from email or Files?
+
Why doesn’t my imported VPN connect?
+
Can I export my VPN files again?
+
Is “My VPNs” free?
+
Still have a question?
Include your app version, device and the country you tried.
info@vpnhero.com
